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Frequently Asked Questions

1. Do you take insurance?

We work with out of network insurance companies. This means that as long as you have met your deductible and have out of network acupuncture benefits, you will be able to submit a claim for your treatments and will often receive a 65-100% reimbursement from your insurance company. Therefore, you pay upfront at the time of service and will be reimbursed later depending on your insurance provider. Typically, reimbursements from Aetna, Cigna, Blue Cross Blue Shield and United Healthcare PPO are received within 30 days but please call your provider to confirm your specific benefits.

2. Does acupuncture hurt?

Acupuncture needles are not regular needles. They are about as thin as a hair so most patients feel little to no pain when the needles are inserted. In fact, many patients find the process to be incredibly relaxing and pain-free. Sometimes the insertion of a needle may stimulate a strong sensation which is your Qi (life force energy) grasping the needle. This means the treatment is effective!

3. How many treatments will I need?

If you would like to rapid results, it is recommended to experience your first 3 treatments within the first 2-3 weeks of your first visit. This one of the reasons why we offer a 3 treatment intro package. We want to build upon the healing that is taking place rather than starting from ground zero every time. Ongoing patient care depends on the severity of the injury or illness. A general rule of thumb is a month of treatment for every year of discomfort.

4. What does acupuncture do?

Acupuncture provides an immediate nervous system reset by moving Qi and blood. It is one of the most effective things you can do for stress and anxiety, improving sleep patterns, balancing hormones, increasing energy levels, reducing pain, among many other things. Most people notice the deep relaxation and sense of peace at the end of the treatment.

 5. Does acupuncture help with pain?

Yes! Acupuncture blocks the pain signals to the brain. That’s why they are using it for anesthesia during surgeries in some countries. In the United States, acupuncture is most widely known to help alleviate pain such as lower back pain, arthritis, TMJ pain, abdominal pain, gastritis and more.

6. Where do I park?

When you enter the property, you will go down the driveway and see three parking spots available on the left. Turn left just BEFORE those parking spots and follow the road down to the raised ledge near the hexagonal treatment room. Please wait at the table under the umbrella until you are called in by your doctor.

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